Page 7 - Your First 100 Days
P. 7
CLOSED LOOP TRAINING
New Plan
01 07 include an outline of
Training begins with a new plan for how to do a task. The plan might
Input
You will receive and absorb information on how to do a task. For example, you may attend training, watch a video or review material
02
Action
You will implement what you have learned. You will put it into action
03
Your performance output must be observed and measured
We use this model as a guide for ensuring that there is continuous learning, especially during the First 100 Days. The model is not forgotten after 100 days; it is used to manage achievements and continuous learning going forward for as long as you are with Keller Williams.
Closed Loop Training is about following a sequence of steps to ensure that each learning experience is set up properly, monitored , supported, and evaluated.
steps in a process or notes about key points
06
Evaluate
The Evaluate step involves assessing the success of training (learning experience). “What did you learn?” “Was this learning approach effective for you?”
Reinforce/Change
The Reinforce of Change step is crucial. The leader must determine whether this training should continue on the same path, if it should be modified, or if it should be stopped
05
04
Output
Feedback
It is important for you to receive feedback on the quality of your results. This consulting opportunity is essential to the process. “What happened?”

